Terms and Conditions

Introduction & Consent

299bet Run (hereinafter referred to as the "Platform", "we", or the "Company") is an online gaming and Sports Betting service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between 299bet Run and its users. By accessing or using any service on the Platform, you confirm that you have read, understood, and agreed to abide by these Terms.

299bet Run reserves the right to amend these Terms at any time. Continued use of the Platform following any changes will be taken as your acceptance of the updated Terms. We therefore recommend visiting this page regularly.

Eligibility & Registration

To register and use 299bet Run's services, the following conditions must be met:

• You must be at least 18 years of age.
• Online gaming is not legally prohibited in your jurisdiction.
• You are creating the account in your own name and for your own use.
• All information provided is accurate, complete, and truthful.
• You have not previously been banned from 299bet Run.

Providing false information during registration may result in account closure at any time and forfeiture of your balance. 299bet Run may request a national ID card or passport for identity verification purposes.

Account Management

Each user may register only one account. Creating multiple accounts is strictly prohibited. You are solely responsible for keeping your login credentials secure.

• Use a strong password and change it regularly.
• Never share your login credentials with anyone.
• If you notice any suspicious activity on your account, please notify us immediately.
• If you log in from a public device, make sure to log out at the end of your session.

Inactive accounts (with no login for more than 12 months) may be declared dormant. Please contact support to reactivate your account.

Deposits & Payments

299bet Run supports a range of trusted payment methods. Please keep the following in mind before making a deposit:

• Only use payment methods that are authorised in your name.
• Deposits made through third parties are strictly prohibited.
• The minimum deposit amount is stated in the Platform's notices.
• Deposits are generally credited to your account instantly; if there is a delay, please contact support.
• Keep records of all transactions as proof when required.

Any attempt to make a deposit through fraudulent means will result in permanent account closure and legal action where necessary.

Withdrawal Policy

The following conditions must be met before a withdrawal can be processed:

• Identity verification (KYC) must be completed.
• It is recommended that your deposit and withdrawal methods be the same.
• Wagering requirements must be met before withdrawing any winnings earned from bonuses.
• Processing time: 24–72 hours (banking business days).
• Withdrawal limits apply on a daily and weekly basis.

299bet Run may request additional documentation during the withdrawal process. This is typically carried out as part of our Anti-Money Laundering (AML) policy.

Bonuses & Promotions

299bet Run regularly offers welcome bonuses, cashback, and special promotions. The following general terms apply to all such offers:

• Each bonus can be claimed once per account only.
• Expired bonuses will be automatically cancelled.
• Bonus balance cannot be withdrawn before the wagering requirement has been met.
• 299bet Run reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to collect bonuses through multiple accounts will result in all associated accounts being closed.

Full details of VIP Program benefits and terms are available on a dedicated page. In the event of any bonus-related dispute, the decision of 299bet Run shall be considered final.

Prohibited Activities

The following activities are strictly prohibited and will result in account termination:

• Creating multiple accounts or using another person's account.
• Playing games using bots, scripts, or automation software.
• Any attempt to influence or manipulate game outcomes.
• Using the platform for money laundering or any illegal activities.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Colluding or conspiring with other users.
• Harassing other users or engaging in harmful behaviour.

Responsible Gaming

299bet Run believes gaming is a form of entertainment, not a means of addiction. We place the highest priority on every user's mental well-being and financial safety.

• Set daily, weekly, or monthly deposit limits for yourself.
• If needed, you can temporarily suspend your account for a set period of time.
• If you feel you may have a problem with gambling, please read our Responsible Gaming page.
• Please ensure that minors are not granted access to your account.

Privacy

We are committed to protecting your personal information. For full details on how we collect and use your data, please refer to our Privacy Policy page. In brief:

• Your personal information is never sold to third parties.
• Your information may be used to improve our services and meet legal obligations.
• Users will be notified immediately in the event of a security incident.

Dispute Resolution

Should a dispute arise, please contact our customer support team in the first instance. We always prefer to resolve disputes amicably. If an internal resolution cannot be reached, the matter will be referred to the Platform's licensor for settlement.

In disputes concerning game outcomes, server logs and game records shall serve as the definitive evidence.

Changes & Amendments

299bet Run reserves the right to update these Terms and Conditions at any time. Users will be notified in advance of any significant changes via email or through the Platform. Continued use of the Platform after any changes have been made will be deemed acceptance of the updated Terms.

Contact

If you have any questions regarding these Terms and Conditions, please contact our support team. We are always here to help.

Customer Support Email: [email protected]