Privacy Policy

Introduction & Applicability

This Privacy Policy applies to the website https://299betrun.net and related mobile applications operated by 299bet Run (hereinafter referred to as "we", "us", or "the Platform"). This policy has been drafted in accordance with international data protection laws and applicable local regulations.

By registering for or using the 299bet run platform, you are deemed to have agreed to this Privacy Policy. If you do not agree with any part of it, please refrain from using the platform.

How We Collect Your Data

We collect your information in several ways, including:

• Collected directly: You provide information directly when completing the registration form, updating your profile, or contacting customer support.
• Collected automatically: When you browse the site, device and usage information is collected through cookies and similar technologies.
• From Transactions: Financial and game data are recorded during deposit, withdrawal, and gaming activities.
• From Verification Services: During the KYC process, information may be obtained from third-party verification service providers.

Only the data strictly necessary for each purpose is collected — nothing more. We believe data minimization is a best practice and adhere to it rigorously.

Purpose of Data Use

Collected data is used for the following purposes:

• Creating, verifying, and managing accounts.
• Processing financial transactions securely.
• Detecting and preventing fraudulent activity.
• Ensuring responsible gaming and supporting at-risk users.
• Providing customer support services.
• Meeting regulatory compliance requirements.
• Improving platform services and personalizing the user experience.
• Sending promotional communications (with your consent).

Before using data for any purpose, we ensure it is consistent with this policy and does not conflict with your interests.

Data Sharing Policy

299bet run does not sell your data. However, information may be shared in the following limited circumstances:

• Payment Processor: Necessary information is shared with authorized payment gateways to process transactions.
• KYC/AML Services: Your information may be shared with authorized verification providers for identity verification purposes.
• Legal Requirements: We are required to disclose information upon receiving a lawful order from a court or regulatory authority.
• Business Successor: In the event of a company merger or acquisition, the new entity will adhere to this policy.

Before sharing any data, we ensure that the receiving party maintains appropriate data protection measures.

Cookies & Tracking

We use the following types of cookies:

• Essential Cookies: These are essential for keeping the site running properly and maintaining login sessions.
• Performance Cookies: Used to measure site speed and overall performance.
• Functional Cookies: Helps remember your language settings and preferences.
• Analytics Cookies: Collects anonymous data to understand how users interact with the site.

You can disable non-essential cookies from your browser settings. Please note that doing so may limit certain features of the site.

Data Retention & Deletion

We retain your information for as long as necessary. General policy:

• Data for active accounts is retained for the duration of the service.
• Even after account closure, certain data may be retained for up to 5 years for legal reasons.
• Financial transaction records are retained for a specified period in accordance with regulatory requirements.
• If you request account deletion, we will action it as promptly as possible.

Your Rights

As a 299bet run user, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct any inaccurate information.
• Right to Erasure: The right to request deletion of your data under specific circumstances.
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to Data Portability: The right to receive your data in a portable format.
• Right to Object: The right to object to certain types of data processing.

To exercise these rights, please contact our customer support. We will respond within a maximum of 30 days.

Children's Privacy

299bet run is intended strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Should such information come to our attention, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has registered by mistake, please contact us immediately.

Third-Party Links

Our platform may occasionally reference third-party services. These third parties have their own privacy policies, and 299bet Run is not responsible for them. We recommend reading the privacy policy of any external service before using it.

Security Breach Notification

In the event of a data security breach, 299bet Run will take the following steps:

• Notifying the relevant regulatory authority within 72 hours of detecting an incident.
• Notifying affected users personally as quickly as possible.
• Providing transparent information about the nature, impact, and our response to any breach.
• Taking prompt corrective action to prevent similar incidents in the future.

Policy Changes

We may update this Privacy Policy from time to time. For significant changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• A notice will be sent to your registered email address for any major changes.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.

Contact Us

For any privacy-related questions or requests, please contact our Data Protection Officer:

Email: [email protected]

We will respond to all requests within a maximum of 30 business days.